Privacy Policy

When you contact SGMY MPV Transport through WhatsApp, email or the website quote form, we may receive your name, phone number, pickup point, drop-off point, travel date, travel time, passenger count, luggage details, flight details, preferred vehicle and trip notes.

We collect only the details needed to answer your enquiry, prepare a quote, coordinate the trip and support you before or during the ride.

Trip details are used to check route suitability, vehicle availability, pickup timing, fare references and communication with the assigned driver or coordinator.

We may also use enquiry records to improve service quality, answer follow-up questions and resolve booking issues.

Relevant trip details may be shared with drivers or service partners only when needed to arrange or complete the transport service.

We do not sell customer contact details. We do not publish customer messages, screenshots or reviews unless permission has been given or the review is already public.

Booking and enquiry details may be kept for operational records, customer support and dispute handling. You may contact us to request correction or deletion of your personal information where practical and legally permitted.

For privacy requests, contact us by WhatsApp at +60137798999 or email hello@sgmympvtransport.com.